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Add and edit services

Set up what customers can book: length, price, category, buffers, add-ons and more.

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Add a service

  1. Step 1: Open Services. The form to add a service is at the top.
  2. Step 2: Enter the Service name, Duration in minutes and Price.
  3. Step 3: Optionally pick a Category to group it on your booking page.
  4. Step 4: Click Add service.
  5. Step 5: With a team, click Assign next to the service and tick who performs it. A service with nobody assigned cannot be booked.

Tip: Working on your own? New services are assigned to you automatically.

Group services into categories

  1. Step 1: Click Manage categories.
  2. Step 2: Type a name, such as "Hair" or "Nails", and click Add.
  3. Step 3: Edit each service and choose its Category.

Tip: Click the pencil next to a category to rename it.

Advanced options

Click Advanced options in the service form for:

Colour (calendar)
How the service looks on your calendar.
Description
Shown to customers on your booking page.
Extra time before / after
Gap time for setting up or cleaning down. Customers cannot book into it.
Round-robin
When a customer picks Any staff, share bookings evenly across your team.
Booking limits
Minimum notice, how far ahead, and a daily maximum for this service only.
Limit when this service is offered
Only offer it on certain days or times, such as Saturday mornings.
Add-ons
Optional extras customers can add, which add to the price and time.
Require a deposit
See Ask for a deposit.

Special kinds of service

  • Group class: several people book the same time, up to the Capacity. Add a Class schedule of fixed sessions, or leave it empty to allow any time. Needs Group classes switched on.
  • Variable durations: let customers choose a length, each with its own price, such as 30, 60 or 90 minutes.
  • Delivery: In person, Online (video) with a video link for each booking, or At the customer's address, where customers give their address. Online and mobile need their features switched on.
  • Intake form: attach a form customers fill in after booking. See Collect intake and consent forms.

Edit, share or delete

  • Click the pencil to edit, then Save changes.
  • Click the link icon to copy a link that opens booking for this service.
  • To stop new bookings without deleting, untick Active in the edit window. The service stays in your records, marked Inactive.
  • Click the bin to delete. Services with bookings cannot be deleted; switch them off instead.